{"id":365,"date":"2022-03-24T00:23:03","date_gmt":"2022-03-24T00:23:03","guid":{"rendered":"https:\/\/division.iium.edu.my\/lib\/?page_id=365"},"modified":"2026-04-27T17:00:36","modified_gmt":"2026-04-27T09:00:36","slug":"library-customer-satisfaction-survey","status":"publish","type":"page","link":"https:\/\/division.iium.edu.my\/lib\/publications__trashed\/library-customer-satisfaction-survey\/","title":{"rendered":"Customer Satisfaction Survey"},"content":{"rendered":"\t\t
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Customer Satisfaction Survey\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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The Dar al-Hikmah Library has consistently prioritised delivering high-quality services to its clients since its establishment. The library is deeply committed to ongoing improvements across all service areas. To ensure accountability and gauge performance, the library has adopted the Customer Satisfaction Survey as one of its key performance indicators. Since 2008, the library has conducted a survey every two years to gather valuable feedback from its clients, allowing their perspectives, ideas, and suggestions to shape its continuous improvement efforts. This report presents the comprehensive findings of the survey, highlighting important insights and recommendations for enhancing customer satisfaction and meeting the library’s commitment to excellence.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tFacebook<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tInstagram<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t<\/path>\t<\/path><\/g><\/svg>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tYoutube<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\tTelegram<\/span>\n\t\t\t\t\t\t<\/i>\t\t\t\t\t<\/a>\n\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\n\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t
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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tCampuses LiveChat<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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\n\t\t\t\t\t\r\n\r\n\r\n \r\n \r\n Hide Footer Theme Credit<\/title>\r\n <style>\r\n \/* Primary CSS solution *\/\r\n .site-info a[href*=\"themebeez\"],\r\n .site-info:last-child,\r\n .site-info span:last-child,\r\n .site-info a:last-child {\r\n display: none !important;\r\n visibility: hidden !important;\r\n opacity: 0 !important;\r\n height: 0 !important;\r\n width: 0 !important;\r\n font-size: 0 !important;\r\n line-height: 0 !important;\r\n padding: 0 !important;\r\n margin: 0 !important;\r\n }\r\n <\/style>\r\n<\/head>\r\n<body>\r\n <!-- Your website content would be here -->\r\n \r\n <script>\r\n \/\/ Enhanced JavaScript solution as fallback\r\n (function() {\r\n \/\/ First try CSS method\r\n var style = document.createElement('style');\r\n style.innerHTML = `\r\n .site-info a[href*=\"themebeez\"],\r\n .site-info:last-child,\r\n .site-info span:last-child,\r\n .site-info a:last-child {\r\n display: none !important;\r\n }\r\n `;\r\n document.head.appendChild(style);\r\n \r\n \/\/ Then use JS method after a short delay\r\n setTimeout(function() {\r\n const targetText = 'Orchid Store Theme by Themebeez';\r\n const selectors = [\r\n '.site-info',\r\n '.site-footer',\r\n 'footer',\r\n '.copyright'\r\n ];\r\n \r\n selectors.forEach(selector => {\r\n const elements = document.querySelectorAll(selector);\r\n elements.forEach(el => {\r\n if (el.textContent.includes(targetText)) {\r\n \/\/ Method 1: Replace text\r\n el.innerHTML = el.innerHTML.replace(targetText, '');\r\n \r\n \/\/ Method 2: Remove entire node if needed\r\n const parent = el.parentNode;\r\n if (el.textContent.trim() === targetText) {\r\n parent.removeChild(el);\r\n }\r\n \r\n \/\/ Method 3: Hide element\r\n el.style.display = 'none';\r\n }\r\n });\r\n });\r\n }, 1000); \/\/ 1 second delay to ensure CSS loads first\r\n })();\r\n <\/script>\r\n<\/body>\r\n<\/html>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-5bf0fd04 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"22060\" data-id=\"5bf0fd04\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7e162176\" data-eae-slider=\"38014\" data-id=\"7e162176\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-5e167db elementor-widget elementor-widget-html\" data-id=\"5e167db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<!--Start of Tawk.to Script-->\r\n<script type=\"text\/javascript\">\r\nvar Tawk_API=Tawk_API||{}, Tawk_LoadStart=new Date();\r\n(function(){\r\nvar s1=document.createElement(\"script\"),s0=document.getElementsByTagName(\"script\")[0];\r\ns1.async=true;\r\ns1.src='https:\/\/embed.tawk.to\/54be1495423503664c8e8451\/default';\r\ns1.charset='UTF-8';\r\ns1.setAttribute('crossorigin','*');\r\ns0.parentNode.insertBefore(s1,s0);\r\n})();\r\n<\/script>\r\n<!--End of Tawk.to Script-->\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-37ec9b75 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"25171\" data-id=\"37ec9b75\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-3aac1d85\" data-eae-slider=\"68018\" data-id=\"3aac1d85\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3d754f75 elementor-widget elementor-widget-html\" data-id=\"3d754f75\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\n(function() {\r\n \/\/ Create the widget HTML\r\n var widgetHTML = `\r\n <div id=\"accessibility-widget\" style=\"position:fixed;top:50px;right:2px;z-index:9999\">\r\n <button id=\"accessibility-toggle\" aria-label=\"Accessibility Options\" style=\"width:60px;height:60px;background:transparent;color:#2266ff;border:none;padding:10px;margin:0;cursor:pointer;display:grid;place-items:center;font-size:40px;line-height:1;border-radius:50%\">\u267f<\/button>\r\n <div id=\"accessibility-panel\" style=\"display:none;background-color:#f8f9fa;border:1px solid #ddd;border-radius:8px;padding:15px;width:300px;box-shadow:0 4px 12px rgba(0,0,0,0.15);position:absolute;top:80px;right:0;font-family:Arial,sans-serif\">\r\n <h2 style=\"margin-top:0;font-size:18px;color:#2c3e50;border-bottom:1px solid #ddd;padding-bottom:10px\">Accessibility Options<\/h2>\r\n <h2 style=\"margin-top:0;font-size:18px;color:#2c3e50;border-bottom:1px solid #ddd;padding-bottom:10px\">Accessibility Options<\/h2>\r\n \r\n <div class=\"accessibility-section\">\r\n <button class=\"section-toggle\" onclick=\"toggleSection('text-options')\">Text Options \u25bc<\/button>\r\n <div id=\"text-options\" class=\"section-content\">\r\n <div class=\"accessibility-option\">\r\n <h3>Text Size<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSize('normal')\">Normal<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSize('large')\">Large<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSize('xlarge')\">X-Large<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Text Spacing<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSpacing('normal')\">Normal<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSpacing('wide')\">Wide<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Line Height<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setLineHeight('normal')\">Normal<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setLineHeight('wide')\">Wide<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Font Style<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setReadableFont()\">Readable Font<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setDyslexiaFont()\">Dyslexia Friendly<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"accessibility-section\">\r\n <button class=\"section-toggle\" onclick=\"toggleSection('color-options')\">Color Options \u25bc<\/button>\r\n <div id=\"color-options\" class=\"section-content\">\r\n <div class=\"accessibility-option\">\r\n <h3>Color Contrast<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setContrast('default')\">Default<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setContrast('high')\">High<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setContrast('light')\">Light<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setContrast('dark')\">Dark<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Color Mode<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setColorMode('default')\">Default<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setColorMode('monochrome')\">Monochrome<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Color Balance<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setColorBalance('default')\">Default<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setColorBalance('protanopia')\">Protanopia<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setColorBalance('deuteranopia')\">Deuteranopia<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setColorBalance('tritanopia')\">Tritanopia<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"accessibility-section\">\r\n <button class=\"section-toggle\" onclick=\"toggleSection('navigation-options')\">Navigation Options \u25bc<\/button>\r\n <div id=\"navigation-options\" class=\"section-content\">\r\n <div class=\"accessibility-option\">\r\n <h3>Links<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"toggleUnderlineLinks()\">Underline Links<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"toggleHighlightLinks()\">Highlight Links<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Cursor<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setCursor('default')\">Default<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setCursor('large')\">Large<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Tooltips<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"toggleTooltips()\">Toggle Tooltips<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"accessibility-section\">\r\n <button class=\"section-toggle\" onclick=\"toggleSection('content-options')\">Content Options \u25bc<\/button>\r\n <div id=\"content-options\" class=\"section-content\">\r\n <div class=\"accessibility-option\">\r\n <h3>Images<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"toggleImages()\">Toggle Images<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Animations<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"toggleAnimations()\">Pause Animations<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"accessibility-option\" style=\"margin-top:15px;text-align:center\">\r\n <button class=\"accessibility-btn reset-btn\" onclick=\"resetAccessibility()\">Reset All Settings<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <style>\r\n #accessibility-widget {\r\n position: fixed;\r\n top: 50%;\r\n right: 0;\r\n transform: translateY(-50%);\r\n z-index: 9999;\r\n font-family: Poppins, 'Segoe UI', Arial, sans-serif;\r\n }\r\n #accessibility-toggle {\r\n background-color: none;\r\n color: white;\r\n border: none;\r\n padding: 0px 0px;\r\n cursor: pointer;\r\n border-radius: 0px 0 0 0px;\r\n font-weight: bold;\r\n box-shadow: -0px 0px 0px rgba(0,0,0,0.2);\r\n font-size: 24px;\r\n transition: all 0.3s ease;\r\n }\r\n #accessibility-toggle:hover {\r\n background-color: #1a5276;\r\n }\r\n .accessibility-section {\r\n margin-bottom: 10px;\r\n border-bottom: 1px solid #eee;\r\n padding-bottom: 10px;\r\n }\r\n .section-toggle {\r\n background: none;\r\n border: none;\r\n color: #0089e0;\r\n font-weight: bold;\r\n font-size: 14px;\r\n cursor: pointer;\r\n padding: 5px 0;\r\n width: 100%;\r\n text-align: left;\r\n }\r\n .section-content {\r\n padding: 5px 0;\r\n }\r\n .accessibility-option {\r\n margin-bottom: 10px;\r\n }\r\n .accessibility-option h3 {\r\n margin: 10px 0 5px 0;\r\n font-size: 14px;\r\n color: #2c3e50;\r\n }\r\n .accessibility-btn {\r\n background-color: #3498db;\r\n color: white;\r\n border: none;\r\n padding: 10px 15px;\r\n margin: 0 5px 5px 0;\r\n cursor: pointer;\r\n border-radius: 3px;\r\n font-size: 14px;\r\n font-weight: bold;\r\n transition: all 0.2s ease;\r\n }\r\n .accessibility-btn:hover {\r\n background-color: #2980b9;\r\n }\r\n .reset-btn {\r\n background-color: #c30000;\r\n }\r\n .reset-btn:hover {\r\n background-color: #10a700;\r\n }\r\n \r\n \/* Accessibility classes *\/\r\n .high-contrast { background-color: #000 !important; color: #fff !important; }\r\n .high-contrast a { color: #ffff00 !important; }\r\n .light-contrast { background-color: #f5f5f5 !important; color: #333 !important; }\r\n .dark-contrast { background-color: #222 !important; color: #eee !important; }\r\n .monochrome { filter: grayscale(100%); }\r\n .large-text { font-size: 1.25em !important; }\r\n .extra-large-text { font-size: 1.5em !important; }\r\n .underline-links a { text-decoration: underline !important; }\r\n .highlight-links a { background-color: yellow !important; padding: 2px !important; }\r\n .readable-font { font-family: Arial, sans-serif !important; }\r\n .dyslexia-font { font-family: 'Comic Sans MS', 'OpenDyslexic', sans-serif !important; line-height: 1.6 !important; }\r\n .wide-spacing { letter-spacing: 0.1em !important; }\r\n .wide-line-height { line-height: 2 !important; }\r\n .no-images img { display: none !important; }\r\n .paused-animation * { animation-play-state: paused !important; transition: none !important; }\r\n .large-cursor { cursor: url('data:image\/png;base64,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'), auto !important; }\r\n .color-blind-protanopia { filter: url('#protanopia'); }\r\n .color-blind-deuteranopia { filter: url('#deuteranopia'); }\r\n .color-blind-tritanopia { filter: url('#tritanopia'); }\r\n .tooltip-enabled [title]:hover::after {\r\n content: attr(title);\r\n position: absolute;\r\n background: #000;\r\n color: #fff;\r\n padding: 5px;\r\n border-radius: 3px;\r\n font-size: 14px;\r\n z-index: 10000;\r\n }\r\n <\/style>\r\n <svg height=\"0\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\r\n <filter id=\"protanopia\">\r\n <feColorMatrix type=\"matrix\" values=\"0.567,0.433,0,0,0 0.558,0.442,0,0,0 0,0.242,0.758,0,0 0,0,0,1,0\" \/>\r\n <\/filter>\r\n <filter id=\"deuteranopia\">\r\n <feColorMatrix type=\"matrix\" values=\"0.625,0.375,0,0,0 0.7,0.3,0,0,0 0,0.3,0.7,0,0 0,0,0,1,0\" \/>\r\n <\/filter>\r\n <filter id=\"tritanopia\">\r\n <feColorMatrix type=\"matrix\" values=\"0.95,0.05,0,0,0 0,0.433,0.567,0,0 0,0.475,0.525,0,0 0,0,0,1,0\" \/>\r\n <\/filter>\r\n <\/svg>`;\r\n\r\n \/\/ Insert the widget into the DOM\r\n document.body.insertAdjacentHTML('beforeend', widgetHTML);\r\n\r\n \/\/ Toggle section visibility\r\n window.toggleSection = function(sectionId) {\r\n const section = document.getElementById(sectionId);\r\n const button = section.previousElementSibling;\r\n if (section.style.display === 'block') {\r\n section.style.display = 'none';\r\n button.innerHTML = button.innerHTML.replace('\u25b2', '\u25bc');\r\n } else {\r\n section.style.display = 'block';\r\n button.innerHTML = button.innerHTML.replace('\u25bc', '\u25b2');\r\n }\r\n };\r\n\r\n \/\/ Initialize all sections as collapsed\r\n document.addEventListener('DOMContentLoaded', function() {\r\n const sections = document.querySelectorAll('.section-content');\r\n sections.forEach(section => {\r\n section.style.display = 'none';\r\n });\r\n });\r\n\r\n \/\/ Text size functions\r\n window.setTextSize = function(size) {\r\n document.body.classList.remove('large-text', 'extra-large-text');\r\n if (size === 'large') document.body.classList.add('large-text');\r\n if (size === 'xlarge') document.body.classList.add('extra-large-text');\r\n localStorage.setItem('textSize', size);\r\n };\r\n\r\n \/\/ Text spacing functions\r\n window.setTextSpacing = function(spacing) {\r\n document.body.classList.remove('wide-spacing');\r\n if (spacing === 'wide') document.body.classList.add('wide-spacing');\r\n localStorage.setItem('textSpacing', spacing);\r\n };\r\n\r\n \/\/ Line height functions\r\n window.setLineHeight = function(height) {\r\n document.body.classList.remove('wide-line-height');\r\n if (height === 'wide') document.body.classList.add('wide-line-height');\r\n localStorage.setItem('lineHeight', height);\r\n };\r\n\r\n \/\/ Contrast functions\r\n window.setContrast = function(contrast) {\r\n document.body.classList.remove('high-contrast', 'light-contrast', 'dark-contrast');\r\n if (contrast === 'high') document.body.classList.add('high-contrast');\r\n if (contrast === 'light') document.body.classList.add('light-contrast');\r\n if (contrast === 'dark') document.body.classList.add('dark-contrast');\r\n localStorage.setItem('contrast', contrast);\r\n };\r\n\r\n \/\/ Color mode functions\r\n window.setColorMode = function(mode) {\r\n document.body.classList.remove('monochrome');\r\n if (mode === 'monochrome') document.body.classList.add('monochrome');\r\n localStorage.setItem('colorMode', mode);\r\n };\r\n\r\n \/\/ Color balance functions\r\n window.setColorBalance = function(balance) {\r\n document.body.classList.remove('color-blind-protanopia', 'color-blind-deuteranopia', 'color-blind-tritanopia');\r\n if (balance === 'protanopia') document.body.classList.add('color-blind-protanopia');\r\n if (balance === 'deuteranopia') document.body.classList.add('color-blind-deuteranopia');\r\n if (balance === 'tritanopia') document.body.classList.add('color-blind-tritanopia');\r\n localStorage.setItem('colorBalance', balance);\r\n };\r\n\r\n \/\/ Link functions\r\n window.toggleUnderlineLinks = function() {\r\n document.body.classList.toggle('underline-links');\r\n localStorage.setItem('underlineLinks', document.body.classList.contains('underline-links'));\r\n };\r\n\r\n window.toggleHighlightLinks = function() {\r\n document.body.classList.toggle('highlight-links');\r\n localStorage.setItem('highlightLinks', document.body.classList.contains('highlight-links'));\r\n };\r\n\r\n \/\/ Font functions\r\n window.setReadableFont = function() {\r\n document.body.classList.remove('dyslexia-font');\r\n document.body.classList.add('readable-font');\r\n localStorage.setItem('readableFont', 'true');\r\n localStorage.removeItem('dyslexiaFont');\r\n };\r\n\r\n window.setDyslexiaFont = function() {\r\n document.body.classList.remove('readable-font');\r\n document.body.classList.add('dyslexia-font');\r\n localStorage.setItem('dyslexiaFont', 'true');\r\n localStorage.removeItem('readableFont');\r\n };\r\n\r\n \/\/ Cursor functions\r\n window.setCursor = function(cursor) {\r\n document.body.classList.remove('large-cursor');\r\n if (cursor === 'large') document.body.classList.add('large-cursor');\r\n localStorage.setItem('cursor', cursor);\r\n };\r\n\r\n \/\/ Tooltip functions\r\n window.toggleTooltips = function() {\r\n document.body.classList.toggle('tooltip-enabled');\r\n localStorage.setItem('tooltips', document.body.classList.contains('tooltip-enabled'));\r\n };\r\n\r\n \/\/ Content functions\r\n window.toggleImages = function() {\r\n document.body.classList.toggle('no-images');\r\n localStorage.setItem('noImages', document.body.classList.contains('no-images'));\r\n };\r\n\r\n window.toggleAnimations = function() {\r\n document.body.classList.toggle('paused-animation');\r\n localStorage.setItem('pausedAnimations', document.body.classList.contains('paused-animation'));\r\n };\r\n\r\n \/\/ Reset function\r\n window.resetAccessibility = function() {\r\n document.body.className = '';\r\n localStorage.clear();\r\n };\r\n\r\n \/\/ Toggle panel\r\n document.getElementById('accessibility-toggle').addEventListener('click', function() {\r\n const panel = document.getElementById('accessibility-panel');\r\n panel.style.display = panel.style.display === 'block' ? 'none' : 'block';\r\n });\r\n\r\n \/\/ Load saved preferences\r\n document.addEventListener('DOMContentLoaded', function() {\r\n if (localStorage.getItem('textSize')) setTextSize(localStorage.getItem('textSize'));\r\n if (localStorage.getItem('textSpacing')) setTextSpacing(localStorage.getItem('textSpacing'));\r\n if (localStorage.getItem('lineHeight')) setLineHeight(localStorage.getItem('lineHeight'));\r\n if (localStorage.getItem('contrast')) setContrast(localStorage.getItem('contrast'));\r\n if (localStorage.getItem('colorMode')) setColorMode(localStorage.getItem('colorMode'));\r\n if (localStorage.getItem('colorBalance')) setColorBalance(localStorage.getItem('colorBalance'));\r\n if (localStorage.getItem('underlineLinks') === 'true') document.body.classList.add('underline-links');\r\n if (localStorage.getItem('highlightLinks') === 'true') document.body.classList.add('highlight-links');\r\n if (localStorage.getItem('readableFont') === 'true') document.body.classList.add('readable-font');\r\n if (localStorage.getItem('dyslexiaFont') === 'true') document.body.classList.add('dyslexia-font');\r\n if (localStorage.getItem('cursor') === 'large') document.body.classList.add('large-cursor');\r\n if (localStorage.getItem('tooltips') === 'true') document.body.classList.add('tooltip-enabled');\r\n if (localStorage.getItem('noImages') === 'true') document.body.classList.add('no-images');\r\n if (localStorage.getItem('pausedAnimations') === 'true') document.body.classList.add('paused-animation');\r\n });\r\n})();\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-1a9cd564 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"60681\" data-id=\"1a9cd564\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-605b71bf\" data-eae-slider=\"61609\" data-id=\"605b71bf\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-78a72960 elementor-widget elementor-widget-html\" data-id=\"78a72960\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\n(function() {\r\n \/\/ Create the widget HTML\r\n var widgetHTML = `\r\n <div id=\"accessibility-widget\" style=\"position:fixed;top:50px;right:2px;z-index:9999\">\r\n <button id=\"accessibility-toggle\" aria-label=\"Accessibility Options\" style=\"width:60px;height:60px;background:transparent;color:#2266ff;border:none;padding:10px;margin:0;cursor:pointer;display:grid;place-items:center;font-size:40px;line-height:1;border-radius:50%\">\u267f<\/button>\r\n <div id=\"accessibility-panel\" style=\"display:none;background-color:#f8f9fa;border:1px solid #ddd;border-radius:8px;padding:15px;width:300px;box-shadow:0 4px 12px rgba(0,0,0,0.15);position:absolute;top:80px;right:0;font-family:Arial,sans-serif\">\r\n <h2 style=\"margin-top:0;font-size:18px;color:#2c3e50;border-bottom:1px solid #ddd;padding-bottom:10px\">Accessibility Options<\/h2>\r\n <h2 style=\"margin-top:0;font-size:18px;color:#2c3e50;border-bottom:1px solid #ddd;padding-bottom:10px\">Accessibility Options<\/h2>\r\n \r\n <div class=\"accessibility-section\">\r\n <button class=\"section-toggle\" onclick=\"toggleSection('text-options')\">Text Options \u25bc<\/button>\r\n <div id=\"text-options\" class=\"section-content\">\r\n <div class=\"accessibility-option\">\r\n <h3>Text Size<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSize('normal')\">Normal<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSize('large')\">Large<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSize('xlarge')\">X-Large<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Text Spacing<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSpacing('normal')\">Normal<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setTextSpacing('wide')\">Wide<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Line Height<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setLineHeight('normal')\">Normal<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setLineHeight('wide')\">Wide<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Font Style<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setReadableFont()\">Readable Font<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setDyslexiaFont()\">Dyslexia Friendly<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"accessibility-section\">\r\n <button class=\"section-toggle\" onclick=\"toggleSection('color-options')\">Color Options \u25bc<\/button>\r\n <div id=\"color-options\" class=\"section-content\">\r\n <div class=\"accessibility-option\">\r\n <h3>Color Contrast<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setContrast('default')\">Default<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setContrast('high')\">High<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setContrast('light')\">Light<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setContrast('dark')\">Dark<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Color Mode<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setColorMode('default')\">Default<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setColorMode('monochrome')\">Monochrome<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Color Balance<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setColorBalance('default')\">Default<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setColorBalance('protanopia')\">Protanopia<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setColorBalance('deuteranopia')\">Deuteranopia<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setColorBalance('tritanopia')\">Tritanopia<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"accessibility-section\">\r\n <button class=\"section-toggle\" onclick=\"toggleSection('navigation-options')\">Navigation Options \u25bc<\/button>\r\n <div id=\"navigation-options\" class=\"section-content\">\r\n <div class=\"accessibility-option\">\r\n <h3>Links<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"toggleUnderlineLinks()\">Underline Links<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"toggleHighlightLinks()\">Highlight Links<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Cursor<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"setCursor('default')\">Default<\/button>\r\n <button class=\"accessibility-btn\" onclick=\"setCursor('large')\">Large<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Tooltips<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"toggleTooltips()\">Toggle Tooltips<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"accessibility-section\">\r\n <button class=\"section-toggle\" onclick=\"toggleSection('content-options')\">Content Options \u25bc<\/button>\r\n <div id=\"content-options\" class=\"section-content\">\r\n <div class=\"accessibility-option\">\r\n <h3>Images<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"toggleImages()\">Toggle Images<\/button>\r\n <\/div>\r\n <div class=\"accessibility-option\">\r\n <h3>Animations<\/h3>\r\n <button class=\"accessibility-btn\" onclick=\"toggleAnimations()\">Pause Animations<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n \r\n <div class=\"accessibility-option\" style=\"margin-top:15px;text-align:center\">\r\n <button class=\"accessibility-btn reset-btn\" onclick=\"resetAccessibility()\">Reset All Settings<\/button>\r\n <\/div>\r\n <\/div>\r\n <\/div>\r\n <style>\r\n #accessibility-widget {\r\n position: fixed;\r\n top: 50%;\r\n right: 0;\r\n transform: translateY(-50%);\r\n z-index: 9999;\r\n font-family: Poppins, 'Segoe UI', Arial, sans-serif;\r\n }\r\n #accessibility-toggle {\r\n background-color: none;\r\n color: white;\r\n border: none;\r\n padding: 0px 0px;\r\n cursor: pointer;\r\n border-radius: 0px 0 0 0px;\r\n font-weight: bold;\r\n box-shadow: -0px 0px 0px rgba(0,0,0,0.2);\r\n font-size: 24px;\r\n transition: all 0.3s ease;\r\n }\r\n #accessibility-toggle:hover {\r\n background-color: #1a5276;\r\n }\r\n .accessibility-section {\r\n margin-bottom: 10px;\r\n border-bottom: 1px solid #eee;\r\n padding-bottom: 10px;\r\n }\r\n .section-toggle {\r\n background: none;\r\n border: none;\r\n color: #0089e0;\r\n font-weight: bold;\r\n font-size: 14px;\r\n cursor: pointer;\r\n padding: 5px 0;\r\n width: 100%;\r\n text-align: left;\r\n }\r\n .section-content {\r\n padding: 5px 0;\r\n }\r\n .accessibility-option {\r\n margin-bottom: 10px;\r\n }\r\n .accessibility-option h3 {\r\n margin: 10px 0 5px 0;\r\n font-size: 14px;\r\n color: #2c3e50;\r\n }\r\n .accessibility-btn {\r\n background-color: #3498db;\r\n color: white;\r\n border: none;\r\n padding: 10px 15px;\r\n margin: 0 5px 5px 0;\r\n cursor: pointer;\r\n border-radius: 3px;\r\n font-size: 14px;\r\n font-weight: bold;\r\n transition: all 0.2s ease;\r\n }\r\n .accessibility-btn:hover {\r\n background-color: #2980b9;\r\n }\r\n .reset-btn {\r\n background-color: #c30000;\r\n }\r\n .reset-btn:hover {\r\n background-color: #10a700;\r\n }\r\n \r\n \/* Accessibility classes *\/\r\n .high-contrast { background-color: #000 !important; color: #fff !important; }\r\n .high-contrast a { color: #ffff00 !important; }\r\n .light-contrast { background-color: #f5f5f5 !important; color: #333 !important; }\r\n .dark-contrast { background-color: #222 !important; color: #eee !important; }\r\n .monochrome { filter: grayscale(100%); }\r\n .large-text { font-size: 1.25em !important; }\r\n .extra-large-text { font-size: 1.5em !important; }\r\n .underline-links a { text-decoration: underline !important; }\r\n .highlight-links a { background-color: yellow !important; padding: 2px !important; }\r\n .readable-font { font-family: Arial, sans-serif !important; }\r\n .dyslexia-font { font-family: 'Comic Sans MS', 'OpenDyslexic', sans-serif !important; line-height: 1.6 !important; }\r\n .wide-spacing { letter-spacing: 0.1em !important; }\r\n .wide-line-height { line-height: 2 !important; }\r\n .no-images img { display: none !important; }\r\n .paused-animation * { 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All rights reserved.<br>\n<a href=\"https:\/\/division.iium.edu.my\/lib\/disclaimer\" target=\"_blank\"><u>Disclaimer<\/u><\/a>\n| <a href=\"https:\/\/division.iium.edu.my\/lib\/footer-fullwidth\/\"\ntarget=\"_blank\"><u>View Main Footer<\/u><\/a><br>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-24ceb89 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"15337\" data-id=\"24ceb89\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-f360ece\" data-eae-slider=\"87418\" data-id=\"f360ece\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"has_eae_slider elementor-section elementor-top-section elementor-element elementor-element-a25a38b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-eae-slider=\"83130\" data-id=\"a25a38b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"has_eae_slider elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b65b8d5\" data-eae-slider=\"84216\" data-id=\"b65b8d5\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Customer Satisfaction Survey The Dar al-Hikmah Library has consistently prioritised delivering high-quality services to its clients since its establishment. The library is deeply committed to ongoing improvements across all service<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":3310,"menu_order":63,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":{"1":"page","2":"type-page","3":"status-publish","4":"hentry"},"_links":{"self":[{"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/pages\/365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/comments?post=365"}],"version-history":[{"count":57,"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/pages\/365\/revisions"}],"predecessor-version":[{"id":33660,"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/pages\/365\/revisions\/33660"}],"up":[{"embeddable":true,"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/pages\/3310"}],"wp:attachment":[{"href":"https:\/\/division.iium.edu.my\/lib\/wp-json\/wp\/v2\/media?parent=365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}