| 1. | Management of IT Change | IIUM/ITD/01 | 04 | 01 | 05/2025 |
| 2. | Management of IT Problem | IIUM/ITD/02 | 04 | 01 | 05/2025 |
| 3. | Management of Performance Monitoring | IIUM/ITD/04 | 04 | 01 | 10/2025 |
| 4. | Management of IT Project | IIUM/ITD/07 | 04 | 01 | 05/2025 |
| 5. | Management of Proof of Concept | IIUM/ITD/08 | 04 | 01 | 05/2025 |
| 6. | Management of Quality Test and UAT | IIUM/ITD/09 | 04 | 01 | 05/2025 |
| 7. | Management of Capacity Planning | IIUM/ITD/10 | 02 | 01 | 05/2025 |
| 8. | Provision of Support for Seasonal Activities | IIUM/ITD/11 | 01 | 00 | 11/2024 |
| 9. | Management of IT Service Request | IIUM/TNL/29 | 04 | 01 | 05/2025 |
| 10. | Management of Data Backup | IIUM/TNL/31 | 04 | 01 | 05/2025 |
| 11. | Management of IIUM Data Centre | IIUM/TNL/32 | 04 | 01 | 05/2025 |
| 12. | Management of IT Incident | IIUM/TNL/33 | 01 | 00 | 10/2025 |
