Adobe
Google
Microsoft
Application
Online Meeting
WIFI
Anti-Virus
Facilities
ICT Help Desk Services
Adobe
+ What is Adobe Creative Cloud?
+ How do I get Adobe Creative Cloud?
+ How do I log in to Adobe CC?
+ Are all Adobe apps included?
+ Policies
Policies
Google
+ How to Enable 2-Step Verification (2SV) for IIUM Accounts
+ Going Abroad Self-Registration
+ Guidelines: Reset Email/Password Email for Staff
+ How to Import a Calendar to Microsoft Outlook (IIUM Staff/Student Email)
+ How to Fix Gmail Not Showing All Emails (IIUM Student/Staff Accounts)
+ How to Remove a Scheduled Invitation from Google Calendar?
+ How to Find Lost Emails in Gmail?
+ How to Create a Group Email (Mailing List) in IIUM Gmail (Google Workspace)
+ Google Account for Student
+ How do I activate my IIUM Google email?
+ How do I activate my IIUM Staff email account?
Microsoft
+ What is Microsoft 365?
+ How to Check M365 Storage Usage?
+ How to Enable 2-Step Verification (2SV) for IIUM Accounts?
+ How to Create a new IIUM Live email staff?
+ Going Abroad Self-Registration
+ How do I download Microsoft Office for free?
+ How do I activate my IIUM Live email (for Microsoft 365)?
+ Can I install Microsoft Office on personal devices?
+ How do I set up my IIUM Live email for Microsoft 365?
+ What is Microsoft Teams?
+ How to Download an Attendance List from Microsoft Teams (IIUM Classes)
+ What is Microsoft Azure Portal? (For IIUM Students & Staff)
+ Can I access Microsoft Azure for learning?
+ How do I download free software via Microsoft Azure?
+ What software is available?
Application
+ What is i-FIRST?
+ How to Print Class List in IIUM
+ How do I reset my i-Ma’luum password?
+ What is my first-time ITa’leem password?
+ How do I reset my SIS/CAMSYS password?
+ How do I add resources to the Online Resources section?
Online Meeting
+ How to Record a Zoom Meeting (IIUM Students & Staff Guide)?
+ Zoom Limit: Maximum Participants & Call Meeting Duration
+ How to Fix Zoom Microphone Issues?
+ How to Record a Video Meeting in Google Meet?
+ How to Download the New Google Meet App?
+ Google Meet limit: Maximum Participants & Call Meeting Duration?
+ How to Record a Video Meeting in Teams?
+ Join a Teams Meeting from the App
WIFI
+ How to Fix IIUM Wi-Fi Connection Problems (Students & Staff)
+ How to Forget SSID due to wireless maintenance?
+ How to Create an IIUM Wi-Fi Guest Account?
+ How do I connect to IIUM Wi-Fi?
+ Are personal routers allowed in IIUM?
+ How do I connect to IIUM-Staff Wi-Fi?
+ How to Connect to IIUM-Student Wi-Fi?
Anti-Virus
Facilities
+ How do I book the ITD Smart Multipurpose Room?
+ What is the BYOD Lab?
+ Who can use the BYOD Lab?
+ Do I need to book the BYOD Lab?
+ How do I connect to Wi-Fi in the BYOD Lab?
+ Rules & Policies in the BYOD lab
+ What are the operational hours for the BYOD Lab?
+ What is the ITD Training Lab?
+ Where is the ITD Training Lab located?
+ How can I book the ITD Training Lab?
+ Is there a deadline for booking the ITD Training lab?
+ What equipment is available in the Training Lab?
+ What are the ITD lab’s operating hours?
+ Are there rules for using the ITD Training lab?
+ What if I face technical issues during my session?
ICT Help Desk Services