+ What is Adobe Creative Cloud?
+ How do I get Adobe Creative Cloud?
+ How do I log in to Adobe CC?
+ Are all Adobe apps included?

Policies

+ How to Enable 2-Step Verification (2SV) for IIUM Accounts
+ Going Abroad Self-Registration
+ Guidelines: Reset Email/Password Email for Staff
+ How to Import a Calendar to Microsoft Outlook (IIUM Staff/Student Email)
+ How to Fix Gmail Not Showing All Emails (IIUM Student/Staff Accounts)
+ How to Remove a Scheduled Invitation from Google Calendar?
+ How to Find Lost Emails in Gmail?
+ How to Create a Group Email (Mailing List) in IIUM Gmail (Google Workspace)
+ Google Account for Student
+ How do I activate my IIUM Google email?
+ How do I activate my IIUM Staff email account?
+ How to Make Your Google Account More Secure 

+ What is Microsoft 365?
+ How to Check M365 Storage Usage?
+ How to Enable 2-Step Verification (2SV) for IIUM Accounts?
+ How to Create a new IIUM Live email staff?
+ Going Abroad Self-Registration
+ How do I download Microsoft Office for free?
+ How do I activate my IIUM Live email (for Microsoft 365)?
+ Can I install Microsoft Office on personal devices?
+ How do I set up my IIUM Live email for Microsoft 365?
+ What is Microsoft Teams?
+ How to Download an Attendance List from Microsoft Teams (IIUM Classes)
+ What is Microsoft Azure Portal? (For IIUM Students & Staff)
+ Can I access Microsoft Azure for learning?
+ How do I download free software via Microsoft Azure?
+ What software is available?

+ How to Record a Zoom Meeting (IIUM Students & Staff Guide)?
+ Zoom Limit: Maximum Participants & Call Meeting Duration
+ How to Fix Zoom Microphone Issues?
+ How to Record a Video Meeting in Google Meet? 
+ How to Download the New Google Meet App?
+ Google Meet limit: Maximum Participants & Call Meeting Duration?
+ How to Record a Video Meeting in Teams?
+ Join a Teams Meeting from the App

+ How to Fix IIUM Wi-Fi Connection Problems (Students & Staff)
+ How to Forget SSID due to wireless maintenance? 
+ How to Create an IIUM Wi-Fi Guest Account?
+ How do I connect to IIUM Wi-Fi?
+ Are personal routers allowed in IIUM?
+ How do I connect to IIUM-Staff Wi-Fi?
+ How to Connect to IIUM-Student Wi-Fi?
+ What does “Connected, no internet” mean?

+ Installation of Anti-Virus
+ Is antivirus software provided for personal devices?

+ How do I book the ITD Smart Multipurpose Room?
+ What is the BYOD Lab?
+ Who can use the BYOD Lab?
+ Do I need to book the BYOD Lab?
+ How do I connect to Wi-Fi in the BYOD Lab?
+ Rules & Policies in the BYOD lab
+ What are the operational hours for the BYOD Lab?
+ What is the ITD Training Lab?
+ Where is the ITD Training Lab located?
+ How can I book the ITD Training Lab?
+ Is there a deadline for booking the ITD Training lab?
+ What equipment is available in the Training Lab?
+ What are the ITD lab’s operating hours?
+ Are there rules for using the ITD Training lab?
+ What if I face technical issues during my session?

+ What is i-FIRST?
+ ICT Services Help Desk
+ What are the operational hours for the ICT Services Helpdesk at Gombak Campus?
+ How can I contact the ICT Services Helpdesk?
+ What services does the ICT Services Helpdesk provide?
+ What services are NOT provided at the ICT Services Helpdesk?
+ For Undergraduate Students with "TERMINATED" Status
+ For Postgraduate Students with "TERMINATED" Status
+ i-Ma'luum Access for New Students
+ Get to Know Your i-Taleem (IIUM Learning Management System)
+ iTa'leem Single Sign-On (SSO) Integration
+ What is my first-time ITa’leem password?
+ Unable to Use i-Attend 
+ How can I make an official announcement to IIUM staff and students?
+ How to Print Class List in IIUM
+ How do I reset my i-Ma’luum password?
+ How do I reset my SIS/CAMSYS password?
+ Access Cam Entry
+ How do I add resources to the Online Resources section?
+ SFS Issue Already Closed 
+ Who to Contact for Admission Matters
+ Reporting Phone Issues (For IIUM Staff)
+ What is Staff Clearance (Exit Clearance)?