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IIUM
Home
About us
Mission & Vision
Office of the CD/IO
Office of the Director
Office of Sections
Administration
IT Governance & Customer Care
Infrastructure
Academic & Student Affairs
Administrative Application Services
Campuses
IIUM Kuantan
IIUM Pagoh
Centre Foundation Studies (CFS)
Sultan Haji Ahmad Shah Medical Centre (SASMEC)
Organisational Chart
Contact Us
IT Governance
2024 IT Almanac
ICT Regulation, Policies & Guidelines
Quality Management Services
Standard Operating Procedure in IIUM
ITD Quality System
ICT Controlled Items
IT Project Management
IT Change
ICT Service Level Agreement (SLA)
Services
ICT Servicedesk
IIUM I-FIRST
FAQs
IIUM Portal
Software
MyApps
Microsoft 365
IIUM Email
Gmail
Microsoft Live Mail
Access while abroad
IIUM WI-FI
Staff WI-FI
Student WI-FI
Green Marketplace
Facilities
e-Publication
IIUM ICT Strategic Plan
ICT Services Catalog
ITD Newsletter
ITD Achievements
IIUM Bookstack
Downloadable Forms
Masterlist of Quality System Procedure
No.
Title
Reference No.
Version
Revision
Effective Date
1.
Management of IT Change
IIUM/ITD/01
03
00
07/06/2023
2.
Management of IT Problem
IIUM/ITD/02
03
00
07/06/2023
3.
Management of Performance Monitoring
IIUM/ITD/04
03
00
10/07/2023
4.
Management of IT Project
IIUM/ITD/07
03
00
07/06/2023
5.
Management of Proof of Concept
IIUM/ITD/08
03
00
07/06/2023
6.
Management of Quality Test and UAT
IIUM/ITD/09
03
00
08/05/2023
7.
Management of Capacity Planning
IIUM/ITD/10
01
00
10/2024
8.
Management of IT Service Request and Incident
IIUM/TNL/29
03
00
24/08/2023
9.
Management of Data Backup
IIUM/TNL/31
03
00
08/05/2023
10.
Management of IIUM Data Centre
IIUM/TNL/32
03
00
08/05/2023
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