All registered members are allowed to borrow library materials according to their eligibility. Loan eligibility and borrowing period differ according to the borrower types. Borrowing can be done either at the Self-Check machines or at the Circulation Counter (for transactions that need special attention only). To enable borrowing of library materials, you are required to register your student/staff card at the Circulation Counter, Level 2.

Return Users can return books at the Circulation Counter and Automated Bookdrop Machine located outside the library building which is available 24 hours a day. This Bookdrop service provides an option for users who wants to return books without going to the Circulation Counter whenever the library is closed.

Overdue/Late Return fines/Penalty Library users are expected to return library books before or on the due date, after which an overdue fine will be imposed. The user will not be allowed to borrow any library materials until the fine is paid. This is done to encourage users to return books on time and to give others fair opportunity to borrow the books. Payment is to be made at the Circulation Counter or via EzPay and the fine rates are as in table below:

Renewal – Loans renewal can be done at Self-Check machines and Circulation Counter (renewals that need special attention only). If the loan period is not yet due, renewal can also be done online through the “My Account” section in library catalogue.

Reservation/Hold – A user may reserve a book which is out on loan to ensure that he/ she gets the item when it is returned. Reservation of books with status ‘on-loan’ can be done via the library catalogue and printed form at Circulation Counter (for certain cases). User can manage the status of the reservation if they do it online. A notice will be sent to the requestor informing him/her to claim the reserved book when it is available. The book will be kept (on hold) at the Circulation Counter for 7 days only after which it will be returned to the shelves.

Bookdrop Service – Users who want to return books within the clearance period are advised to so at the Circulation Counter. Automated Smart Bookdrop machine is also available inside the library building. This machine will automatically update the user record.

Self-Check Machines – The Library provides 3 units of Self-Check machines for self-service borrowing of library books at Main Library. Upon borrowing, the Self-Check machines will issue a due date receipt. Members are advised to retain this receipt for future references. These machines are also available at Kuantan Library (Indera Mahkota) and CFS Gambang Library.

Book Security System – The system of one-entry one-exit together with electronic sensing of books at the exit point, ensures that only materials that have been systematically borrowed can be brought out of the library building. A warning bell is triggered if a material that has not been officially borrowed is brought through the exit.