SERVICES

Services

Loans


Loans/Borrowing

All registered members are allowed to borrow library materials according to their eligibility. Loan eligibility and borrowing period differ according to the borrower types. Borrowing can be done either at the Self-Check machines or at the Circulation Counter (for transactions that need special attention only). To enable borrowing of library materials, you are required to register your student/staff card at the Circulation Counter, Level 2.

Borrowing Privilleges

No  CategoriesLoan of BookLoan Period (Days)
1.Matriculation Students1530
2.Undergraduates1530
3.Post Graduates2030
4.Academic Staff (full time)3060
5.Academic Staff (part time)1030
6.Admin Staff 2060
7.Pre-Session Students1014
8.Others (Please refer to the Head of Circulation & Loans Section)  

Return

Users can return books at the Circulation Counter, Automated Bookdrop Machine and also at the Manual Bookdrop located outside the library building which is available 24 hours a day. This Bookdrop service provides an option for users who wants to return books without going to the Circulation Counter whenever the library is closed. The clearance hours for books returned at the Bookdrop facility are at 9.00 am, 12.00 pm and 3.00 pm daily. Users who want to return books within the clearance period are advised to do so at the Circulation Counter.

Overdue/Late Return fines/Penalty

Library users are expected to return library books before or on the due date, after which an overdue fine will be imposed. The user will not be allowed to borrow any library materials until the fine is paid. This is done to encourage users to return books on time and to give others fair opportunity to borrow the books.

Payment is to be made at the Circulation Counter and the fine rates are as in table below:

ITEMSRATES (incurred after due date or hour)
General Loan BooksRM 0.20 per day
Non-print ItemRM 0.50 per day
Red-spot (text books & recommended readings by Course/Program)RM 0.20 per hour
Carrel Rooms (Two-Hourly)RM 2.00 per hour
Carrel Rooms (Monthly)RM 5.00 per day
Discussion Rooms (Two-Hourly)RM 2.00 per hour

Renewal

Loans renewal can be done at Self-Check machines and Circulation Counter (renewals that need special attention only). If the loan period is not yet due, renewal can also be done online through the “My Account” section in library catalogue.

Reservation/Hold

A user may reserve a book which is out on loan to ensure that he/ she gets the item when it is returned. Reservation of books with status ‘on-loan’ can be done via the library catalogue and printed form at Circulation Counter (for certain cases). User can manage the status of the reservation if they do it online. A notice will be sent to the requestor informing him/her to claim the reserved book when it is available. The book will be kept (on hold) at the Circulation Counter for 7 days only after which it will be returned to the shelves.

Bookdrop Service

The Bookdrop located outside the library building operates 24 hours a day. The clearance hours for books returned at the Bookdrop facility are at 9.00 am, 12 pm and 3.00 pm daily. Users who want to return books within the clearance period are advised to so at the Circulation Counter.

Automated Smart Bookdrop machine is also available inside the library building. This machine will automatically updates the user record.

Self-Check Machines

The Library provides 4 units of Self-Check machines for self-service borrowing of library books at Main Library. Upon borrowing, the Self-Check machines will issue a due date receipt. Members are advised to retain this receipt for future references. This machines is also available at Kuantan Library (Indera Mahkota) and CFS PJ Library.

Book Security System

The system of one-entry one-exit together with electronic sensing of books at the exit point, ensures that only materials that have been systematically borrowed can be brought out of the library building. A warning bell is triggered if a material that has not been officially borrowed is brought through the exit.

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Inter-Library Loan

Loans


Loans/Borrowing

All registered members are allowed to borrow library materials according to their eligibility. Loan eligibility and borrowing period differ according to the borrower types. Borrowing can be done either at the Self-Check machines or at the Circulation Counter (for transactions that need special attention only). To enable borrowing of library materials, you are required to register your student/staff card at the Circulation Counter, Level 2.

Borrowing Privilleges

No  CategoriesLoan of BookLoan Period (Days)
1.Matriculation Students1530
2.Undergraduates1530
3.Post Graduates2030
4.Academic Staff (full time)3060
5.Academic Staff (part time)1030
6.Admin Staff 2060
7.Pre-Session Students1014
8.Others (Please refer to the Head of Circulation & Loans Section)  

Return

Users can return books at the Circulation Counter, Automated Bookdrop Machine and also at the Manual Bookdrop located outside the library building which is available 24 hours a day. This Bookdrop service provides an option for users who wants to return books without going to the Circulation Counter whenever the library is closed. The clearance hours for books returned at the Bookdrop facility are at 9.00 am, 12.00 pm and 3.00 pm daily. Users who want to return books within the clearance period are advised to do so at the Circulation Counter.

Overdue/Late Return fines/Penalty

Library users are expected to return library books before or on the due date, after which an overdue fine will be imposed. The user will not be allowed to borrow any library materials until the fine is paid. This is done to encourage users to return books on time and to give others fair opportunity to borrow the books.

Payment is to be made at the Circulation Counter and the fine rates are as in table below:

ITEMSRATES (incurred after due date or hour)
General Loan BooksRM 0.20 per day
Non-print ItemRM 0.50 per day
Red-spot (text books & recommended readings by Course/Program)RM 0.20 per hour
Carrel Rooms (Two-Hourly)RM 2.00 per hour
Carrel Rooms (Monthly)RM 5.00 per day
Discussion Rooms (Two-Hourly)RM 2.00 per hour

Renewal

Loans renewal can be done at Self-Check machines and Circulation Counter (renewals that need special attention only). If the loan period is not yet due, renewal can also be done online through the “My Account” section in library catalogue.

Reservation/Hold

A user may reserve a book which is out on loan to ensure that he/ she gets the item when it is returned. Reservation of books with status ‘on-loan’ can be done via the library catalogue and printed form at Circulation Counter (for certain cases). User can manage the status of the reservation if they do it online. A notice will be sent to the requestor informing him/her to claim the reserved book when it is available. The book will be kept (on hold) at the Circulation Counter for 7 days only after which it will be returned to the shelves.

Bookdrop Service

The Bookdrop located outside the library building operates 24 hours a day. The clearance hours for books returned at the Bookdrop facility are at 9.00 am, 12 pm and 3.00 pm daily. Users who want to return books within the clearance period are advised to so at the Circulation Counter.

Automated Smart Bookdrop machine is also available inside the library building. This machine will automatically updates the user record.

Self-Check Machines

The Library provides 4 units of Self-Check machines for self-service borrowing of library books at Main Library. Upon borrowing, the Self-Check machines will issue a due date receipt. Members are advised to retain this receipt for future references. This machines is also available at Kuantan Library (Indera Mahkota) and CFS PJ Library.

Book Security System

The system of one-entry one-exit together with electronic sensing of books at the exit point, ensures that only materials that have been systematically borrowed can be brought out of the library building. A warning bell is triggered if a material that has not been officially borrowed is brought through the exit.

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Inter-Library Loan


The library can obtain materials which are not in our collection from other libraries, inside and outside the country. we offer ILL and Document Delivery services to facilitate library users as well as member libraries. Some materials especially articles which are not available locally maybe obtained from overseas. The service maybe charged for where necessary. 

Guidelines

All faculty members and students who have registered as a member of IIUM Library may request for books and photocopies of materials from other libraries on interlibrary loan. However, this service is not extended to External Members.

This service is based on the following conditions:

1.    Material requested is to be used for teaching, research and academic purposes.

2.    The material requested is not available in IIUM Library OR the status of material in IIUM Library Catalogue (OPAC) is either ‘On Loan, Missing,   Lost, OR Damaged’.

3.    The requestor is advised to identify the Library which has the material that he/she is requesting as well as to provide the specific ‘call number’ (if available).

4.    Should any amount be incurred, the amount will be borne by the requestor.

5.    The Library reserves the right to recall items on ILL before its due date. A fine of RM0.20 per day will be levied for overdue booksor after it has been recalled. Renewal is permissible subject to approval from the lending library.

6.    Each customer can borrow only 2 (two) books at a time through ILL.

Request of Inter Library Loan/Document Delivery Service. To request item from other IIUM Library’s branches and universities. Choose either to use online form OR printed form.

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Information Services

Request of Inter Library Loan/Document Delivery Service. To request item from other IIUM Library’s branches and universities. Choose either to use online form OR printed form.

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Information Services


Reference Enquiry

Information Desks are available at level 1 & 2 of the library which are manned by trained staff to assist library customers. Liaison librarians also entertain walk-in enquiries at their offices.

Literature Search

The library subscribes to a number of online databases which carry indexes, abstracts or full text articles on various subjects to facilitate literature searching activities. These databases are accessible from the public workstations.

Searching Assistance

Customers can make a request for searching assistance at the Circulation counter if the books needed are not available on the shelves by completing the Request for Searching Assistance Form. Library staff will then search for the books and results of searches are displayed on the notice board.

Digital Library Services

Customer can access a variety of digital resources through the Digital Library services – examination papers, thesis, Islamic Economics, Islamic Law, contents pages, videos, online databases and e-books. These resources which are accessible remotely significantly complements information available in print format.

Digital Signage        

Library notices and announcements are displayed at the LCD TVs which are available outside the library entrance and at level 2 of the library. This service is in addition to announcements made through print notices and the library’s website.

New Titles

This service which is accessible via the Library’s catalogue alerts customers on new titles acquired by the Library. The new titles list is automatically updated daily where titles are maintained in the list for 30 days. You may borrow the books if available on the shelves or reserve them if the books are on loan.

Exhibitions

To update library users on specific information, IIUM Library organises regular exhibitions which focuses on specific themes and other current topics of interest.

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Collect ‘n Go

Scan the QR code or go to https://www.cognitoforms.com/L…to access the Collect ‘n Go form.